What is Vibe Media and Hospitality UK Limited (vibemedia.uk)? Vibe Media and Hospitality UK Limited is a luxury experience provider, offering VIP experiences, entertainment, and private luxury shopping services with complete discretion. We are affiliated with a direct ticketing company, ensuring access to exclusive events and experiences.

How can I contact Vibe Media and Hospitality UK Limited? You can contact us through the 'Contact Us' section on our website, vibemedia.uk. We provide phone numbers and email addresses for easy communication with our team.

What services does Vibe Media and Hospitality UK Limited offer? We offer a range of exclusive services, including VIP experiences in sports like Golf, Boxing, Rugby, NFL, Tennis, Cricket, Snooker, Motorsport, and Horse Racing. Additionally, we provide private luxury shopping for handbags, jewelrey, watches, cars, fragrances, footwear, and clothing.

Is my personal information safe with Vibe Media and Hospitality UK Limited? Yes, your privacy is important to us. We are committed to protecting your personal information. For details on how we handle and protect your data, please refer to our Privacy Policy.

How do I register for Vibe Media and Hospitality UK Limited's services? To access certain services, registration is required. You need to provide your full company name, address, contact person's name, phone number, and email address. Additional information may be needed to fulfill your requests.

What are the payment options for Vibe Media and Hospitality UK Limited's services? We accept payments via valid credit cards approved by our credit clearance provider. Long-time partners may also have the option to pay on invoice. For more information, please contact our customer service team.

Can I cancel or modify my order with Vibe Media and Hospitality UK Limited? Orders cannot be cancelled without written acceptance by the Company. After placing an order, you may not alter or cancel it, except as outlined in the cancellation policy.

What happens if an event is cancelled or rescheduled? In the event of an event cancellation or rescheduling, we will make reasonable efforts to recover and return a proportionate share of the package price. However, we cannot guarantee full refunds for such circumstances. Please refer to our policy for more details.

How will I receive my tickets or products from Vibe Media and Hospitality UK Limited? Ticket delivery will be arranged as specified on our website. Tickets are generally delivered one day before the event in your hotel or via email. Please ensure you provide accurate delivery details for a smooth process.

What happens if I encounter issues at the event or venue? While we strive to provide the best experience, we cannot be held responsible for issues at the event or venue, such as denied admission, lost, stolen, or damaged tickets. Please abide by the rules and regulations set by the local authorities and organizers.

What is your policy on Force Majeure events (e.g., natural disasters, strikes)? Force Majeure events beyond our control may impact events or services. In such cases, we may not be liable for refunds or compensations. Please refer to our policy for more information.

Can I resell or transfer my tickets to someone else? In most cases, name changes are permitted until one week before the event. However, reselling or transferring tickets may be subject to specific terms and conditions for each event. Please contact our customer service team for assistance.

Are there any Covid-19-related guarantees? Yes, for Covid-19 related issues, such as event cancellations or playing without spectators, we have specific guarantees and policies in place. Please check our Covid-19 section for details.

What happens if I'm an away supporter at a sports event? Unless specified otherwise, our tickets are for the "home" section of the venue. We are not responsible for any issues related to away supporters' presence in the home section.

Can I use Vibe Media and Hospitality UK Limited services for commercial purposes? Our services are primarily for personal, non-commercial use only. Any commercial use or exploitation of the Content is strictly prohibited.

For any further questions or clarifications, don't hesitate to reach out to our customer service team. We are here to provide you with an exceptional experience.